Picture this scenario: You’re a business owner on the busy streets of Connecticut. Your customers are lining up to make purchases when suddenly, your POS (Point of Sale) terminal starts acting up. Transactions won’t go through, cards won’t read properly, and frustration mounts. You reach out to your POS system supplier, but the solution turns out to be surprisingly simple: your terminal just needed a good cleaning. Sounds familiar?
Today, let’s talk about why it’s important for Connecticut business owners like you to do preventive maintenance on your POS terminal. This means taking care of it on a regular, scheduled maintenance to prevent unexpected failures, which can save you money and keep your transactions running smoothly. We’ll also show you how our services can assist you in looking after your terminals.
Cleaning Your POS Terminal: An Essential Tip for Preventive Maintenance
In today’s busy world, keeping your POS terminal machine in good shape might not be your top priority. But did you know how much money gets lost due to dirty POS terminals? Surprisingly, it’s more common than you might think. Studies reveal that 4 out of 5 credit card failures happen because of unclean terminals. So, preventive maintenance, like cleaning, can save the day, and can even be vital in maintaining your business’s professional image. Here’s a short and simple guide to ensuring your terminal stays in the best shape possible:
- Prepare Supplies: Get these items ready: disposable gloves, 70-90% Isopropyl alcohol, a soft cloth (like microfiber), a card reader cleaning card, and a dry cloth.
- Power Off and Unplug: First, turn off and unplug your POS equipment. This stops accidental transactions and water damage.
- Put On Gloves: Practice preventive maintenance by wearing gloves to keep clean, avoid germs, and protect your device.
- Use Isopropyl Alcohol: Use 70%-90% alcohol for effective disinfection without harming the touchscreen or sensitive areas.
- Gentle Cleaning: Be careful when cleaning. Focus on the sensitive screen, keypad, and outer casing. Don’t forget cables, printers, or other devices.
- Clean the Card Reader: Swipe a cleaning card or use a cloth with cleaning product for smooth card swipes.
- No Liquid in Openings: Don’t spray liquid, especially near card-swiping areas. Use a dry cloth to remove moisture. Avoid paper towels, napkins, or tissues to prevent screen scratches.
- Let It Air Dry: Allow the terminal to air dry completely. It’s essential for preventive maintenance.
- Scheduled Cleaning: Clean regularly to keep your terminal in good shape, reduce germs, and prevent future issues. How often you clean depends on how much you use the terminal.
Cleanliness Equals Efficiency
When you make these steps a part of your daily routine, you can keep your POS terminal in great shape, making it less likely to have problems and helping your business look professional. If you have a Clover POS terminal from us, you should check out Clover’s guide for more specific help.
Remember, a clean POS terminal not only stops technical issues but also makes your customers happy, making their experience better. So, don’t overlook the power of preventive maintenance—make it a part of your daily routine.
Here at Turnkey Processing, we’re your reliable partner for keeping your POS terminal running smoothly. We work with popular terminals like Clover, OrderCounter, DeJavoo, PAX, Verifone, and First Data, ensuring you have all the solutions you need. If you ever run into issues or need maintenance, our support team is here to help. Keep your business thriving with a clean and well-maintained POS system, all with Turnkey Processing by your side.