Transforming your business with a Clover Station as a kiosk can completely change the customer experience. From streamlined self-service ordering to seamless payment processing or interactive information kiosks, the adaptable and efficient Clover Station offers a comprehensive solution for businesses looking to enhance customer interaction.
Steps to Set Up Clover Station as a Kiosk
Setting up a Clover Station as a kiosk can transform your business by enhancing customer experiences and streamlining operations. Whether you run a retail store, a restaurant, or any service-oriented business, a Clover Station kiosk offers a modern, efficient way for customers to place orders, make payments, and access services.
Here is the step by step to set up your Clover Station as a Kiosk:
Step 1:
Before using the kiosk on your Clover station, you must install the app. If you still need to install the app, please call Turnkey so we can assist you with the installation process. The specific app we’re referring to is called “Smart Online Order.”
Step 2 :
Once you open the app, you’ll find a button at the top that says “kiosk mode.” This functionality works the same whether you’re using a mini, a station, a station duo, a Clover duo, or a station Pro, which includes a printer right next to it for easy order printing.
Step 3:
You’ll notice a button once you’re in kiosk mode. If you don’t see it, don’t hesitate to contact us for assistance. You can be creative in customizing your Clover in kiosk mode. You can add your logo, text, and background colors to match your business branding. This allows you to provide a consistent experience for your customers.
Step 4:
The kiosk on the station and the branded app on your online order page are interconnected, so you’ll know where the orders are coming from. This interconnectedness provides valuable insights into your orders and customer behavior. If you’re not receiving enough kiosk orders, consider enhancing the kiosk’s look and placement. Adding promotional materials can also help boost usage.
Step 5:
The kiosk app, designed for user-friendliness, lets customers easily navigate, place orders, and receive printed receipts at the front counter. Test the kiosk by placing an order to ensure it meets your preferences. You can also configure settings such as enabling tips, service fees, and cash payments. As demonstrated, a test kiosk order with cash payment will result in a printed receipt, allowing the customer to pay at the counter.
Furthermore, you can notify the customer when their order is ready by text if they’ve provided their phone number or by matching the order number at the counter. Ultimately, the kiosk is designed to provide a seamless and convenient ordering experience for you and your customers.
Conclusion
Following the step-by-step guide, you can transform your Clover Station into an efficient self-service kiosk that streamlines ordering, payment processing, and customer interactions. Clover Station’s adaptability allows you to customize the kiosk to match your brand and provide a consistent and engaging experience for your customers.
Ready to transform your business? Contact Turnkey today for assistance with the installation process and start reaping the benefits of a Clover Station kiosk. Let’s elevate your business together!
