The ability to order online has become an essential feature for businesses, particularly in the food and retail sectors. Clover, a prominent point-of-sale (POS) system, offers robust support for setting up online ordering.
Step-by-Step Guide to Setting Up Online Ordering
Clover’s online ordering tools seamlessly integrate with your Clover device, providing various online ordering service options. Once you have your Clover device, the next step is to set it up to maximize its capabilities for online ordering.
Step 1:
To set up your online ordering site using the web dashboard, click “Get Started” or go to “Online Ordering” under “Account and Setup.” After clicking “Get Started Now,” sign up and accept orders. Your online order site will be ready in about 10 minutes.
Step 2:
Next, set your online ordering hours and estimated food preparation time. This helps your customers know when they can expect their food to be ready. Then, confirm the default device for printing online orders with Clover.
Step 3:
After that, update a few details about your business to display on your ordering site. Click the pencil icon to make changes and select “Save” when finished.
Step 4:
Now, let’s get your online ordering menu ready. You can manage it all in the Clover online dashboard. Changes you make will not be reflected in your inventory. Best practices for your online menu include removing abbreviations and acronyms, adding descriptions for your online customers, eliminating alcoholic drinks, assigning all menu items to a category in the inventory app, and avoiding variable priced items such as items priced by weight. Uncheck menu items that should not be available for online ordering, then add descriptions and update names if needed. Also, edit category names or remove unwanted modifiers and categories from the online menu. Modifiers and pricing can be edited via the inventory section on the web dashboard.
Step 5:
Once your online ordering site is set up, you’ll want to review and test it by selecting the ordering website link. Once you’re all set up, you’re ready to start taking online orders. Customers can find your restaurant on the ordering website and use the Clover app for iOS or Android to add their items and pay online. You’ll receive a notification on your Clover device, and the order will show up as paid and will print automatically to your selected printer. You can pause or turn off online ordering in “More Options” if your business gets too busy, and resume when ready to take orders again.
Promoting your Ordering Site
There are countless ways to promote your ordering site. You’ll find your Clover online ordering URL and QR code under Online Ordering Providers – Clover “More Options”. If you have a website, you can add your ordering site link. Spread the word on social media by sharing the URL or QR code on Facebook or Twitter. You can also send emails to customers. Clover will automatically email customers who have agreed to be contacted.
Conclusion
Setting up online ordering with Clover is simple and can significantly improve your business, especially in the food and retail industries. Clover’s features ensure a smooth and efficient online ordering experience for you and your customers, from creating your online ordering site to customizing your menu and promoting your services. Start setting up your online ordering system today and experience the convenience and efficiency it brings to your business operations.
For more tips and support, don’t hesitate to contact Turnkey.
